Claim Investigations by ICS Merrill

ICS Merrill provides you with the information you need to make informed claims decisions. ICS Merrill, the investigative services division of EMSI, is the insurance industry’s premier full-service evidence provider. We have gathered all of the resources necessary to create a custom investigation plan – a precise strategy that will help you validate claims and eliminate fraud.

We partner with our clients. We start every assignment by working with you to establish precise objectives so that we can tailor a complete and thorough case-specific investigation. Then we put our in-house and field investigators on your case. Their education and experience will produce accurate, reliable results for your company.

• Activity Checks
• Alive and Well Checks 
• AOE/COE Investigations
• Background Investigations
• Clinic Inspections
• Database Services
• eSEARCH
• Hospital-Pharmacy Canvass
• Locates
• Record Checks
• Record Retrieval
• Residency Checks
• Scene Investigations
• Social Networking
• Sports Canvass
• Statements (In Person and Telephone)
• Subrogation
• Waiver of Premium
• Witness Canvass

Put ICS Merrill's trained team of investigators to work on your suspicious claim. Contact us.