Whether you need to validate a claimant’s current medical treatment or uncover undisclosed treatment, aggravated injuries or activities that could affect the outcome of a claim, a hospital or pharmacy canvass can supply you with the information you need to make informed decisions.
First, ICS Merrill investigators search healthcare sites in close proximity to a claimant’s residence, including hospitals, doctors, clinics, pharmacies and other related professionals. We determine whether patient records exist, and can gain authorization to retrieve any applicable medical or pharmacy information.
Canvasses are a cost-effective tool to uncover a claimant’s hidden or undisclosed medical treatment history. After a hospital or pharmacy canvass is complete, our investigators deliver a comprehensive report, outlining the claimant’s activities. It includes all of the relevant locations visited and sources contacted. All of the information collected is compiled in an easy-to-read report that can be sent to you electronically. You may also choose to supplement a canvass with CheckRx, EMSI’s Prescription History Profiles.