Claims Investigations

We provide you with the information you need to make informed claims decisions. ICS Merrill, the investigative services division of EMSI, is the insurance industry’s premier full-service evidence provider. We have gathered all of the resources necessary to create a custom investigation plan – a precise strategy that will help you validate claims and eliminate fraud.

We partner with our clients. We start every assignment by working with you to establish precise objectives so that we can tailor a complete and thorough case-specific investigation. Then, we put our in-house and field investigators on your case. Their education and experience will produce accurate, reliable results for your company.