EMSI gives you access to our premier Investigative Services Division, ICS Merrill. Our claims investigations provide you with the precise services you need to make informed claims decisions. As the insurance industry’s only full-service evidence provider, we can create an investigative package to help you validate claims and reduce claims exposure. We start every assignment by working with you to establish precise objectives. Then we tailor a thorough, case-specific investigation. Our highly skilled investigators get the information you need – no matter where they need to go to get it. Our Claim Investigations Services: