Point of Sale Interviews
We understand the importance of collecting application information quickly and conveniently. Once a customer decides to take out a policy, turnaround time is critical. If the approval process is inconvenient or takes too long, you may lose the sale.
An EMSI Point of Sale Interview lets you start the inspection interview process immediately – right in an applicant’s home. No delays. No hassles. No opportunity to reconsider.
Using the Point of Sale Interview is easy. Agents call our dedicated, toll-free number, and our trained information specialists walk the applicant through the interview process right over the phone.
Our call center is open from 8:00 a.m. to 9 p.m. CST Monday through Friday and 10:00 a.m. to 2:00 p.m. CST Saturday to support your sales efforts. We also have Spanish-speaking interviewers available.
Our trained interviewers are thorough. They follow your customized application, completing all information so you can make timely and sound underwriting decisions. To further provide our customers with greater intelligence that reduces risk, EMSI offers real-time MIB and CheckRx integration through SmartScript Services.You will receive the completed report promptly after the interview, which will allow you to issue policies faster and improve your placement ratios.