IGO Exam is a transformational service available on the eINFORM Platform. With IGO Exam, an EMSI application specialist collects the Part II of the insurance application electronically through a phone interview with an applicant. While on the phone, the application specialist obtains a voice signature and schedules the physical exam using EMSI’s national, real-time scheduling tool, ScheduleEZ.
As soon as the interview is completed, the application specialist electronically submits the Part II. The single point of contact with the applicant and the electronic collection of data shortens processing cycle times, reduces manual errors, creates an audit trail for regulatory compliance and shortens the onsite physical exam to approximately 20 minutes.
Benefits of IGO Exam
- Faster cycle time
- Complete and legible applications
- Private, recorded applicant phone interview
- Reduced applicant touch points
- Appointment scheduling callbacks minimized with ScheduleEZ
- Less time required by applicant during onsite exam
Increase policy issuance with IGO Exam.