IGO App is a flexible, end-to-end service available on our eINFORM Platform. Through the electronic collection and fulfillment of applicant medical information, IGO App provides a complete and legible life insurance application increasing the speed to policy issuance.
IGO App begins with the electronic placement of an order. The order is received by EMSI’s centralized Application Specialist Team who contacts the applicant by phone to complete Part I and Part II forms, along with any other required documents. During the interview, the Application Specialist obtains a HIPAA voice authorization, an electronic signature and schedules the physical exam using our real-time scheduling tool, ScheduleEZ. With IGO App, we secure all application information through one convenient telephone interview decreasing the time of the physical exam to just 20 minutes.
As a flexible service, our customers can add reflexive ordering of underwriting requirements or integration of MIB and prescription history data into the phone interview script to further improve accuracy, timeliness and risk reduction. Whether it is our basic IGO App service or a customized version that’s used, we keep our customers informed every step of the way.
Benefits of IGO App
- Faster cycle time
- Flexible, end-to-end service
- Reduced applicant touch points
- Private, recorded applicant phone interview
- Complete and legible applications
- Fewer appointment scheduling callbacks with ScheduleEZ
- Less time required by applicant during onsite exam
Choose to improve your applicants’ experience and your bottom line with IGO App.